Refund policy
RETURN & REFUND POLICY
✦ Our Commitment
At Zelvora, your satisfaction is our priority. We stand behind every product we sell and want you to love your experience with us.
📦 Returns:
- We accept returns within 30 days of delivery
- Item must be unused and in original packaging
- Customer is responsible for return shipping cost
- Once received and inspected we will process your refund
💰 Refunds:
- Approved refunds are processed within 5-7 business days
- Refund goes back to your original payment method
- Shipping costs are non-refundable
❌ Non-Returnable Items:
- Items damaged due to misuse
- Items returned after 30 days
- Final sale items
📦 Damaged or Wrong Items:
- Contact us within 48 hours of delivery
- Send a photo to
- We will send a free replacement or full refund 🖤
📧 Contact Us:
- Email:
- Response time: Within 24 hours